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1. What are the main contributors (causes) of the crisis at ChassisCo’s Athens plant in late 2004 (14 months after SOP)?
ChassisCo’s responsibility?
Toyota’s responsibility?
2. Considering these causes:
What are ChassisCo’s options for resolving the crisis?
What would you do if you were in charge?
3. Considering these causes:
What are Toyota’s options for resolving the crisis?
What would you do if you were in charge?