Questions 1 What is entailed in the service area competitor analysis? Why should health care organizations engage in competitor analysis? Should notforprofit organizations perform competitor analysis? Questions 2 What is the relationship between general and health care environmental analysis and service are competitor analysis? Question 3 What competitor information categories are useful in competitor analysis? Are these categories appropriate for health care organizations? How can these information categories provide a focus for information gathering and strategic decision making? Question 5 Explain the steps or logic of service area competitor analysis? How may these obstacles be overcome? Question 8 How does the use of Porter’s five forces framework help to identify the major competitive forces in the service area?