According to a 2011 Gallup poll, nurses are ranked as the most trusted professionals in the United States. One of the most admired nursing skills is the ability to put patients at ease. When patients enter into a healthcare setting, they are often apprehensive about sharing personal health information. Caring nurses can alleviate the hesitance of patients and encourage them to be forthcoming with this information.
The initial health history interview can be an excellent opportunity to develop supportive relationships between patients and nurses. Nurses may employ a variety of communication skills and interview techniques to foster strong bonds with patients and to effectively facilitate the diagnostic process. In conducting interviews, advanced practice nurses must also take into account a range of patient-specific factors that may impact the questions they ask, how they ask those questions, and their complete assessment of the patient’s health.
This week, you will consider how social determinants of health such as age, gender, ethnicity, and environmental situation impact the health and risk assessment of the patients you serve. You will also consider how social determinants of health influence your interview and communication techniques as you work in partnership with a patient to gather data to build an accurate health history.
Effective communication is vital to constructing an accurate and detailed patient history. A patient’s health or illness is influenced by many factors, including age, gender, ethnicity, and environmental setting. As an advanced practice nurse, you must be aware of these factors and tailor your communication techniques accordingly. Doing so will not only help you establish rapport with your patients, but it will also enable you to more effectively gather the information needed to assess your patients’ health risks.
DISCUSSION
For this Discussion, you will take on the role of a clinician who is building a health history for a particular new patient assigned by your Instructor.
To prepare:
With the information presented in Chapter 1 of Ball et al. in mind, consider the following:
By Day 1 of this week, you will be assigned a new patient profile by your Instructor for this Discussion. Note: Please see the “Course Announcements” section of the classroom for your new patient profile assignment.
How would your communication and interview techniques for building a health history differ with each patient?
How might you target your questions for building a health history based on the patient’s social determinants of health?
What risk assessment instruments would be appropriate to use with each patient, or what questions would you ask each patient to assess his or her health risks?
Identify any potential health-related risks based upon the patient’s age, gender, ethnicity, or environmental setting that should be taken into consideration.
Select one of the risk assessment instruments presented in Chapter 1 or Chapter 5 of the Seidel’s Guide to Physical Examination text, or another tool with which you are familiar, related to your selected patient.
Develop at least five targeted questions you would ask your selected patient to assess his or her health risks and begin building a health history.
By Day 3 of Week 1
Post a summary of the interview and a description of the communication techniques you would use with your assigned patient. Explain why you would use these techniques. Identify the risk assessment instrument you selected, and justify why it would be applicable to the selected patient. Provide at least five targeted questions you would ask the patient.
By Day 6 of Week 1
Respond to at least two of your colleagues on 2 different days who selected a different patient than you, using one or more of the following approaches:
Share additional interview and communication techniques that could be effective with your colleague’s selected patient.
Suggest additional health-related risks that might be considered.
Validate an idea with your own experience and additional research.
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c. If your last name begins with the letters “N” through “V”, your patient will be a 40 year old black recent immigrant from Africa without health insurance.
2. Consider the following as you complete the assignment. How would you communicate with your patient and what interview techniques would you utilize for your patient to build a health history? How would you formulate your questions based on the patient’s social health factors? What risk assessment tool would you utilize with your patient and what questions would you ask to assess health risks for your patient?
Identify any potential health risks based on the patient’s age, gender, ethnicity or environmental surroundings that you would consider important to the patient’s health.
3. Select one of the risk assessment instruments presented in chapter 1 or chapter 5 of the Seidel’s guide to physical examination text or another tool related to your particular patient.
4. Develop at least five targeted questions that you would ask your patient to assess health risks and begin building a health history.
5. By day #3, post a summary of the interview and a description of the interview techniques that you would use with your patient. Explain why you would use these techniques. Identify the risk assessment tool that you selected and why it is the appropriate tool for your patient. Provide at least five targeted questions that you would ask the patient.
6. By day #6, respond to at least two of your classmates on two different days who have a different patient than you.
Utilize one or more of the following approaches:
a. Share additional interview and communication techniques that could be effective with your classmate’s patient.
b. Suggest additional health-related risks that should be considered.
c. Validate an idea with your own experience and additional research.