Choose any product or service with which you are familiar and which you feel could
1. Describe the product/service that you consider (10%)
2. Construct QFD matrix Level I and Level II using the template provided in Appendix
1. Provide some supporting text to explain the matrices and analyze the results.
3. Develop FMEA using the template given in Appendix 2 based on the QFD matrix
that you have constructed. Describe ad analyze the FMEA that you have developed.
The document must be well-organized and formatted to meet the requirements of a
report. Introduction and conclusion sections need to be included in your report. (10%)