A fundamental component of the Patient Satisfaction project is that it aligns with the organization’s Strategic Vision.
Develop a 10 to 15-slide presentation, with detailed speaker notes(10) for each slide.
Note: there is an article posted in Class Materials which can help with this assignment*
Discuss as follows:
ON TITLE SLIDE, STATE YOUR CHOSEN TOPIC ***
**INTRODUCTION (5)
1-Share your Organization’s Strategic Vision statement (5) — this is often located on your organization’s website. If not, Admin would have this information*
NOTE: if you work at a site which does not have a webpage or Vision statements, refer to week one directions–choose any hospital on LEAPFROG and use
their data, webpage info, vision statement etc. Its OK if its not your workplace–demonstrate knowledge of these concepts by applying to any hospital /
healthcare setting in LEAPFROG–
2-What are the Organization’s strengths & opportunities for improvement to achieve its vision? (5)
3-Evaluate how your project’s objectives & the Organization’s strategic vision are aligned (10)
4-Select a QI model to use in the execution of your project (e.g., PDCA, Lean, Six Sigma, Lean Six Sigma, or Keizan—see info in Ch 2 of Sigma Textbook, listed
in week 2 Learning Activities (5)
5-Draw the model (can use photo from text)– include in presentation (5)
6-Articulate a strategy for effective change management and leadership–see Ch 13 in Marquis & Huston (10)– see faculty ‘tip’ in CONVERSATIONs–
Update your identified Communication Strategy from Week 2 (Ch 19, Marquis) Change Model presentation based on additional knowledge attained since
week 2 — STATE & USE YOUR CHOSEN CHANGE THEORIST from WEEK 2 PPT (10).
**CONCLUSION (5)
Cite a minimum of 3 references – Marquis & Huston (2020) textbook info is required as one of the references(15)
*Return to these directions to assure all components are included prior to submitting the final product *
Organization, accurate slide count & sequence, grammar, references, accurate APA format (20).
Note that WIKI and BLOGs are not academic resources**
Submit your assignment– be sure to review CONVERSATIONs for faculty tips and classmate Q & A —