Assignment 1
As you have learned, strategy maps and balanced scorecards are valuable tools used in healthcare operations management. Healthcare administrators and
managers are often asked to create strategy maps and balanced scorecards For this assignment, you will develop a strategy map for a primary care clinic or
a primary care dental clinic.
1) Conduct Internet research to determine the challenges facing primary care or primary care dental and develop a strategy map for success in this
environment.
2) Make sure your strategy map includes at least eight (8) initiatives and that they touch on the four (4) perspectives. Include targets, and be sure the metrics
are a mix of leading and lagging indicators.
3) Develop a plan that outlines how you would periodically review your map to ascertain its effectiveness. Be sure to explain how to monitor your strategy
from the four stakeholder perspective as outlined in your textbook.
4) Defend the eight (8) initiatives, four (4) perspectives, and metrics you selected for your strategy map. There is no minimum or maximum requirement for
this portion of the assignment. You will be graded on the quality, not the quantity of this portion of the assignment.
A template for a strategy map can be found as an attachment to the assignment. Use it as a guide to help you develop your strategy map. The written portion
of this assignment should follow the general format of APA Guidelines. Please ensure you cite your references in APA format with a minimum of three (3)
references.