OVERVIEW:
For this assignment, review the case study, A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives, through page 13 (up to HR-Customer Initiative at Maersk) see attached pdf and the job posting for a Customer Service – CARE Business Partner see attached pdf. View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology see attached PowerPoint.
Assignment:
Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper.
Specifically, this assignment must start with an introduction and end with a conclusion. The body must include the following four sections:
SECTION 1: Training: Needs Assessment
Describe the components of a needs assessment used to determine the training requirements of a Customer Service – CARE Business Partner at Maersk. (see pdf CARE Business Partner Job Postings)
Areas for improvement for section one: Describes the components of a needs assessment used to determine the training requirements of the organization, but description is cursory or inaccurate
SECTION 2: Training: Learning Activities
Explain the importance of developing learning activities for a Maersk Customer Service – CARE Business Partner training program and incorporates adult learning principles and methods of experiential learning. Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service – CARE Business Partner training program.
Areas for improvement for section two: Explains the importance of developing learning activities, but does not incorporate adult learning principles and methods of experiential learning
SECTION 3: Training: Training Needs Assessment
Illustrates the value of a training needs assessment in an organization in general, supporting your response.
Areas for improvement for section three: Illustrates the value of a training needs assessment in an organization, but does not support response
SECTION 4: Training SMART
Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.
Areas for improvement for section four: Describes the importance of creating SMART objectives for a training plan, but description is cursory or inaccurate
ALL SOURCES SHOULD BE CITED USING APA STYLE
Module Resources:
A) A.P. Møller – Maersk Group_ Evaluating Strategic Talent Management Initiatives
PDF Attached
B) CARE Business Partner Job Postings
PDF Attached
C) Unit 6: Training Methods, Experiential Learning and Technology
PowerPoint Attached
D) Textbook Material Week 3
PDF Attached